1. Bengali Focus Group with Macmillan Cancer Support

    Report -

    We were commissioned by Macmillan Cancer Support, to run a focus group exploring the different ways the Bengali community access information – where they get it from and in what format and language.

  2. Bengali Women's Focus Group

    Report -

    We worked with Southwark Council’s engagement team to visit a Bengali Women’s Group at the Rockingham Community Centre, to explore engagement opportunities to understand the issues this community faces when accessing health and social care services

  3. Do you know how to find a GP?

    Advice and Information -

    You have a legal right to choose a GP practice that best suits your needs.

  4. Do you know the support that is available to unpaid carers?

    Advice and Information -

    You may be entitled to one or more state benefits to help you with costs. Have a look at what other support you can access here.

  5. Do you know…if you are entitled to social care support?

    Advice and Information -

    Find out more information on where to access support.

  6. Winter Communications

    Report -

    The six Healthwatch in South East London were commissioned to provide independent support to the NHS London region with the evaluation of the Transforming Primary Care Programme's winter communications programme.

  7. Latin American Women's Focus Group

    Report -

    The session was conducted in Spanish, led by Latin American Women’s Rights Service (LAWRS) with staff support from Coalition of Latin Americans in the UK (CLAUK) and Healthwatch Southwark.

  8. Gypsy and Traveller Community Focus Group

    Report -

    Healthwatch Southwark spoke with Traveller women who reside in Traveller sites in Southwark, of which there are four: Springtide (Peckham), Brideale (Peckham), Ilderton (Bermondsey) and Burnhill (Peckham).

  9. Annual Report 2017/2018

    Report -

    During 2017/18, we have worked on three out of five of our priorities; Timely access to GPs, Going Home and Help in a Mental Health Crisis.

  10. Annual Report 2018/2019

    Report -

    This report reflects a solid year of work for the Healthwatch staff team and the support of the volunteers and members.

  11. Healthwatch Southwark - launch event report

    News -

    This provides a snapshot of the participants, speakers and discussions that took place at the
    Healthwatch Southwark Launch on the 26th June 2013.

  12. Building Our Network - event report

    Report -

    We held an event on Tuesday 17th December 2013, to update Supporters & Stakeholders about the work of Healthwatch Southwark since the launch in June 2013 and gain feedback on the four priorities.

  13. One Year On - event report

    Report -

    Approximately 50 including residents, representatives from voluntary and community organisations and statutory services attended our event to gain insight into health and social care commissioning and integration in Southwark

  14. Healthwatch Southwark’s Public Forum: “You said, we did!”

    Report -

    We held a public forum on 15th March to a total of 70 people, including Southwark residents and representatives

  15. Healthwatch Southwark’s Public Forum: “Your Care, Your Services! – Issues to Solutions!”

    Report -

    We held a public forum on 10th June at Cambridge House. 73 people attended.

  16. Healthwatch Southwark’s Public Forum: “Everyone is treated equally” – Join the debate!

    Report -

    We held a public forum on 15th September at Canada Water Library. 67 people attended the event, with 15 people subsequently registering as new
    supporters of Healthwatch Southwark.

  17. Appointment systems at GP Practices

    Report -

    From October 2016 to February 2017 we spoke with 397 local people about what they thought HWS should focus on in 2017/18.

  18. How to make a complaint about health or social care in Southwark

    Advice and Information -

    Are you unhappy with your experience of health or social care services in Southwark? Making a complaint is a way to share your experience, get an explanation from the service, and suggest what could be improved in the future.

  19. Winter Wellness - Staying safe in the winter

    News -

    Take a look at your local GPs and care professionals giving advice and information about the support available to you, so that you can keep warm and well this winter!

  20. Access and Experience of GP Services

    Report -

    In December 2015, we published a report based on what 79 Southwark residents told us about GP access and experience.

  21. Do Southwark GPs offer interpreting services?

    Report -

    Following an early report about the experiences of seldom-heard communities in accessing GPs, we carried out a review of GP out-of-hours answerphone messages.

  22. GP Out-of-Hours Answerphone Messages (Updated)

    Report -

    Following an early report about the experiences of seldom-heard communities in accessing GPs, we carried out a review of GP out-of-hours answerphone messages.

  23. 'Spotlight on Social Care - event report

    Report -

    We held a public event to inform Supporters & Stakeholders about Adult Social Care within Southwark Council and gain feedback on the real-life case studies.