1. What social care support does Southwark Council offer me?
The Care Act 2014 requires Southwark Council to provide information and guidance to residents on how to stay well and, in certain circumstances, to intervene when care and support needs may be impacting on a person’s health and wellbeing, and the outcomes they want to achieve.
If you appear to need long term care and support, the Act sets out criteria under which the council may be required to complete an assessment with you within a reasonable time period, taking into account the urgency of your needs.
3. Are there local organisations in Southwark that can also help me?
The Southwark Wellbeing Hub hosts a directory of services provided to local residents by the voluntary and community centre.
4. How do I obtain an advocate?
If you are having considerable difficulty in engaging in the Care Act process, you may be eligible for advocacy. In Southwark, this service is provided by PoHWER.
Find further information on the Care Act advocacy service and how to access this: