In 2014, Healthwatch Southwark worked with Bengali women to discuss healthcare behaviours, experiences and challenges.
The key issues arising from this were:
a need for interpretation and more sensitive communication
- better support for those with long-term conditions
- non-medication treatments for mental illness;
- and ways to feedback on care experiences.
When Healthwatch Southwark was approached by Macmillan Cancer Support about evaluating their materials for different communities, we were keen to work with the Bengali community again.