group of people advising on care options
New enhanced 111 Integrated Urgent Care (IUC) service for South East London
Not sure what to do? Go straight to 111! As of 26 February 2019, residents in South East London can access a new enhanced NHS 111 IUC service.
26 February 2019
What is the 'Red Bag' and what does it do?
The 'Hospital Transfer Pathway' or 'Red Bag' scheme, pioneered by Sutton Homes of Care, is designed to make emergency hospital visits safer for care home residents and to speed up discharge.
19 February 2019
Kooth
Kooth - Free, safe and anonymous online support for young people
Kooth, is a new online counselling service for children and young people aged 11-19 access to free, anonymous mental health and emotional well-being support.
5 February 2019
women talking on phone
Where can I go to get help for my health out of hours?
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
24 December 2018
Elderly woman smiling face on to the camera
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
Woman helping an elderly man use a IPad
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
GP sitting opposite a patient about to take their tempreature
10 top tips to get the most out of your GP appointment
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
17 July 2017
Dentist looking at a dental x-ray
10 top tips to get the most out of your dental appointment
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
29 November 2016