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News and reports

Waiting for Hospital Treatment: A qualitative report on patient experience in Southwark
Read our latest report, based on in-depth interviews with a group of Southwark residents waiting for hospital treatment.
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The Impact of Caring on Unpaid Carers
We have been listening to unpaid carers about their experiences, the support they receive and further support they would like, and the impact that their role has on their life and wellbeing.
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Social Prescribing in Southwark: the patients' perspective
We wanted to understand the potential benefits of social prescribing for residents, and to explore how social prescribing could work as effectively as possible for them.
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Strong in Southwark: The Experiences of Southwark's LGBTQ+ Community
Healthwatch Southwark and the Southwark LGBT Network came together to produce an unprecedented report looking at the experiences and needs of the LGBTQ+ communities in Southwark.
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Annual Report 2018/2019
This report reflects a solid year of work for the Healthwatch staff team and the support of the volunteers and members.
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Tower Bridge Care Centre
In November 2018, Healthwatch Southwark used our power of Enter and View to visit Southwark's only public nursing home, Tower Bridge Care Centre.
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Annual Report 2017/2018
During 2017/18, we have worked on three out of five of our priorities; Timely access to GPs, Going Home and Help in a Mental Health Crisis.
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Appointment systems at GP Practices
From October 2016 to February 2017 we spoke with 397 local people about what they thought HWS should focus on in 2017/18.
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Accident and Emergency Services
We found through our work on GP access that some people use A&E instead of out-of-hour services which are available if their GP practice is closed.
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GP Out-of-Hours Answerphone Messages (Updated)
Following an early report about the experiences of seldom-heard communities in accessing GPs, we carried out a review of GP out-of-hours answerphone messages.
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