Healthwatch staff member holding an It Starts With You sign to promote the campain
Meet the people using their voice to make a difference to care of others
Five people and groups have been shortlisted for a national award that celebrates local people who, through their dedication, have helped improve health and care for their community.
25 June 2018
News
Former Healthwatch Southwark manager Aarti speaking at public event
Annual Report 2017/2018
During 2017/18, we have worked on three out of five of our priorities; Timely access to GPs, Going Home and Help in a Mental Health Crisis.
19 June 2018
Report
Flyer for GP Access - CCG and Healthwatch Southwark joint event
Appointment systems at GP Practices
From October 2016 to February 2017 we spoke with 397 local people about what they thought HWS should focus on in 2017/18.
30 December 2017
Report
Snowflake
Winter Wellness event 2017 – Staying Well, Warm and Safe
We held this free public event on 13 December 2017, at Walworth Methodist Church. It was attended by at least 75 people and 11 organisations from the local community and voluntary sector and statutory services.
30 December 2017
Report
Kings college hospital
Accident and Emergency Services
We found through our work on GP access that some people use A&E instead of out-of-hour services which are available if their GP practice is closed.
25 December 2017
Report
Elderly woman smiling face on to the camera
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
Advice and Information
Woman helping an elderly man use a IPad
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
Advice and Information
GP sitting opposite a patient about to take their tempreature
10 top tips to get the most out of your GP appointment
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
17 July 2017
Advice and Information
Healthwatch Southwark Logo
GP Out-of-Hours Answerphone Messages (Updated)
Following an early report about the experiences of seldom-heard communities in accessing GPs, we carried out a review of GP out-of-hours answerphone messages.
29 June 2017
Report
Close up of snowflake in winter
Winter Communications
The six Healthwatch in South East London were commissioned to provide independent support to the NHS London region with the evaluation of the Transforming Primary Care Programme's winter communications programme.
30 May 2017
Report
our have your say gif
Our new priorities for 2017/18
The Healthwatch remit is large - we cover both health and social care for children and adults – and therefore each local Healthwatch identifies priority areas to help channel resources into work that will achieve the greatest impact.
30 April 2017
Report
grey council estate
Our 'Going Home' project with Healthwatch Lambeth
We have worked with Healthwatch Lambeth on a project called 'Going Home'. This is where we have tracked people's experiences from the moment they were ready to leave hospital for up to three months afterwards.
1 March 2017
News