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In 2016, Healthwatch Southwark were involved in speaking to patients in short stay 'step-down' flats in an extra care scheme after leaving hospital. -
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We have worked with Healthwatch Lambeth on a project called 'Going Home'. This is where we have tracked people's experiences from the moment they were ready to leave hospital for up to three months afterwards.
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The six Healthwatch in South East London were commissioned to provide independent support to the NHS London region with the evaluation of the Transforming Primary Care Programme's winter communications programme. -
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Following an early report about the experiences of seldom-heard communities in accessing GPs, we carried out a review of GP out-of-hours answerphone messages. -
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We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP. -
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A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
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The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
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We found through our work on GP access that some people use A&E instead of out-of-hour services which are available if their GP practice is closed. -
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From October 2016 to February 2017 we spoke with 397 local people about what they thought HWS should focus on in 2017/18. -
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These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately. -
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We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs. -
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This Privacy Statement sets out the data processing practices carried out by Healthwatch Southwark. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the local independent champion for people who use health and social care services.
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Find out about developments in health and social care, or read reports on what you've told Healthwatch and what we are doing. -
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Find out about upcoming Healthwatch Southwark signposting, engagement and influence events, or a huge range of other activities taking place in your local community. -
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Find out more about how to access health and social care services and resolve difficulties. -
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During 2017/18, we have worked on three out of five of our priorities; Timely access to GPs, Going Home and Help in a Mental Health Crisis.