People regret not raising concerns about their care, says CQC

New research from a Care Quality Commission (CQC) campaign shows that many people have had concerns about their care, but never raised them.
Close up of an arm getting an injection

Over half of the people they asked said they regretted not doing so.

The most common reasons for not raising a concern were not knowing how or who to raise it with and worries about not being taken seriously.

However, when people did raise a concern, many found their issue was resolved quickly, it helped the service to get better and they were happy with the result.

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