Advice and Information

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Access to affordable healthcare is a fundamental need, yet many low-income individuals struggle to cover medical expenses.

Providing support for healthcare costs to low-income individuals is crucial for ensuring access to medical services, especially for those who may not have the same access to support than others.

If you or someone you know is struggling with healthcare costs, exploring these options can make a significant difference.

Remember, help is available, and no one should have to avoid necessary medical care due to financial constraints.

The NHS Low Income Scheme (LIS) can be a useful resource to help alleviate the financial burden and improve health outcomes for those in need.

You may be able to get help with NHS costs such as:

- prescription costs
- dental costs
- eyecare costs
- healthcare travel costs
- wigs and fabric supports

Important numbers

NHS Low Income Scheme helpline – 0300 330 1343.

Prescription services helpline – 0300 330 1349.

Queries about medical exemption certificates – 0300 330 1341.

Queries about prescription prepayment certificates (PPCs) – 0300 330 1341.

Queries about tax credit certificates – 0300 330 1347.

Call 0300 330 1343 for all other queries.

We have put together a list of resources for emotional support during periods of public disorder.

Get advice from Southwark Council’s cost of living crisis booklet that can be downloaded and printed.

Southwark Charities supports community organisations and charities that improve the well-being of Southwark’s older residents aged 55 plus.

Approximately one in ten people in Southwark have high blood pressure but only half know that they do. Left untreated, high blood pressure can lead to heart attack and stroke.

Alzheimer's Society provides services for residents suffering from Alzheimer and forms of dementia and their carers.

The Work Well Advice Line is a brand new advice line, offering confidential telephone and email advice on employment and mental health to anybody who needs it.

The NHS has produced an easy read newsletter to summarise the upcoming changes to the NHS system.

Public Health England have produced this guide all women of childbearing age must should read before they go for vaccination.

Find out how to access social care services in Southwark.

Find out how to access all different types of sexual health care in Southwark.