Advice and Information

Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.

We've published new research showing that there are significant gaps between the choices patients want when booking a GP appointment and the ones they are offered. But what choices should you get at your GP practice?

Waiting for an attention deficit hyperactivity disorder (ADHD) assessment can take a long time. What support is available for people while they wait?

Does signing up with your dentist work the same way as registering with your GP? If you think the answer is yes, you're not alone.

Learn what NHS 111 is and how you can use the service to book an A&E appointment

A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment plan. What are the new rules about second opinions and and how can you request one?

Guidance from the Patients' Association to provide you with the knowledge and tools you need so that you are prepared to get the most out of your care.

GP practices very rarely remove patients from their list. If you are removed from a GP practice, you may need to register with a new one.

The cost of living crisis has put many people under financial strain, and NHS prescriptions costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication.

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

Find out how weight management and exercise programmes could be improved for the residents of Southwark.