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Advice and information

Man holding a sign outside a hospital that says 'Speak Up'
How to make a complaint about health or social care
Are you unhappy with your experience of health or social care services in Southwark? Making a complaint is a way to share your experience, get an explanation from the service, and suggest what could be improved in the future.
21 April 2021
Graphic image of two sets of hands joined together
Creative Treaty: the service that links human rights and wellness
Creative Treaty is a charitable organisation based in Southwark that aims to empower communities to exercise and enjoy their human rights - through education, skills-building, mediation and wellness support.
1 March 2021
Qwell service poster
Qwell – New mental health support service for Southwark residents
NHS South East London CCG has commissioned Qwell, a free, anonymous online counselling and emotional wellbeing service for adults from digital mental health pioneers Kooth.
22 February 2021
Woman in checked shirt sitting down and writing in a red notebook
A Quick Guide to Healthcare Commissioning Meetings: How can you have your say?
Did you know that many meetings where our local health services are discussed and planned are open to the public? Find out which ones, how to attend and tips on asking decision-makers your questions.
28 January 2021
Paramedic helping an older woman with the caption 'Help us to help you'
Coordinate My Care: Develop your personalised care plan
Coordinate My Care is an NHS service that coordinates urgent care for patients. All London residents can now have a personalised care plan - find out how to create yours.
26 January 2021
Image of oral hygiene products
Accessing dental care during COVID-19
NHS General Dental Services are operating at reduced capacity due to social distancing, infection prevention and control requirements in light of the COVID-19 pandemic as set out by the Chief Dental Officer for England and Public Health England.
16 December 2020
People representing the public
Find out about the flu vaccine and see whether you can have it for free
The flu vaccine is the best protection from the flu virus.
2 December 2020
women in yoga pose black sports bra prayer hands
How everyone can stay active at home
We all need to stay at home as much as possible to prevent the spread of infection, and some people may be avoiding going out completely. We want you to be able to keep active, whatever your age or ability!
24 November 2020
Peach
Where can young people find information and support about sexual health?
We want you to have access to the information you need to make informed, healthy choices for your sexual health, and to have easy access to great sexual health services.
14 October 2020
abstract graffiti art
Where can young people find information and support around mental health?
We want you to have access to the information you need to make informed choices for your mental health, and to have easy access to great mental health services.
13 October 2020
Plants
Join the Ethnic Minority Empowerment Group
Are you registered with a GP in southwark, identify as part of a Black and ethnic minority community and experiencing signs of stress, anxiety or depression? You might find this ethnic minority empowerment group helpful.
15 September 2020
Model of teeth
Orthodontic treatment following the coronavirus (COVID-19) pandemic
This is a patient information leaflet from NHS England, about the re-opening of NHS orthodontic services following the Coronavirus (COVID-19) pandemic. It includes information about treatment times, entitlements and care whilst waiting.
16 July 2020
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