Our 2024/25 Annual report is here
By the numbers
- 4,395+ people supported with advice or to share their experiences
- 200+ volunteers & ambassadors gave nearly 2,000 hours
- 165+ outreach events held across Southwark
- £157,221 statutory funding from Southwark Council
Listening that leads to action
- GP access, mental health, and hospital care were top concerns in our Summer tour and these insights are helping to shape local care plans
- Our partnership with Public Health led to Vital 5 health checks and tailored information being provided directly to communities
- Inclusive Surgeries programme launched—GPs now required to have Learning Disability & Autism (LDA) champions following our recommendations for change
Tackling inequality
- Our Latin American access project led to translated materials and better ethnicity data collection
- Residents in temporary housing, carers, and underserved groups received targeted support
- Our Community Health Ambassadors reached underserved groups, including refugees and low-income families across the borough
Influencing at every level
- Contributed to the NHS 10-year plan and South East London digital Strategy
- Insights shared with Southwark Health & Wellbeing Board, CQC, and Integrated Care System (ICS) leaders
- Helped shape Southwark’s wellbeing leads to refine their approach when engaging with vulnerable residents experiencing housing and health issues
Real stories, real impact
- Supported residents with health and care inaccessibility, disability rights, and care coordination
- Helped autistic adults navigate benefits and access advocacy
- Helped residents understand their rights and find trusted support services
- Volunteers co-designed outreach, promoted cancer screening, and built trust in local services
Looking ahead: Our 2025–2026 priorities
1. Health and care needs of people in temporary accommodation
2. Children and young people’s mental health
3. Restarting our Enter and View programme
