News and reports | Healthwatch Southwark

Strong in Southwark: The Experiences of Southwark's LGBTQ+ Community

Healthwatch Southwark and the Southwark LGBT Network came together to produce an unprecedented report looking at the experiences and needs of the LGBTQ+ communities in Southwark.

Group discussion around a table

Annual Report 2018/2019

This report reflects a solid year of work for the Healthwatch staff team and the support of the volunteers and members.

Tower Bridge Care Centre

Tower Bridge Care Centre

In November 2018, Healthwatch Southwark used our power of Enter and View to visit Southwark's only public nursing home, Tower Bridge Care Centre.

image of people sitting in chairs at event

Work with Southwark and Lambeth Strategic Partnership

The SLSP is a partnership of major health and social care providers across Lambeth and Southwark. Community Southwark was commissioned to support public engagement and ensure local people's perspective was heard.

three faith group leaders in front of community southwark banner

Southwark Faith and Health Programme - a project with Southwark Council

In March 2018 the Public Health team at Southwark Council commissioned Community Southwark to work with them to engage faith communities on how they can create stronger connections with health professionals to promote positive health messages.

Former Healthwatch Southwark manager Aarti speaking at public event

Annual Report 2017/2018

During 2017/18, we have worked on three out of five of our priorities; Timely access to GPs, Going Home and Help in a Mental Health Crisis.

Close up of wheelchair wheel

Enhanced Rapid Response (ERR), Supported Discharge and Reablement Services - what are people’s experiences of these services?

In August 2017, we were approached by Southwark Adult Social Care (ASC) and Guy’s and St Thomas’ NHS Foundation Trust to gain feedback from people with lived experience of Enhanced Rapid Response (ERR), Supported Discharge and Reablement services.

Flyer for GP Access - CCG and Healthwatch Southwark joint event

Appointment systems at GP Practices

From October 2016 to February 2017 we spoke with 397 local people about what they thought HWS should focus on in 2017/18.

30 December 2017

Snowflake

Winter Wellness event 2017 – Staying Well, Warm and Safe

We held this free public event on 13 December 2017, at Walworth Methodist Church. It was attended by at least 75 people and 11 organisations from the local community and voluntary sector and statutory services.

30 December 2017

Kings college hospital

Accident and Emergency Services

We found through our work on GP access that some people use A&E instead of out-of-hour services which are available if their GP practice is closed.

25 December 2017

GP Out-of-Hours Answerphone Messages (Updated)

Following an early report about the experiences of seldom-heard communities in accessing GPs, we carried out a review of GP out-of-hours answerphone messages.

Close up of snowflake in winter

Winter Communications

The six Healthwatch in South East London were commissioned to provide independent support to the NHS London region with the evaluation of the Transforming Primary Care Programme's winter communications programme.