Close up of wheelchair wheel
Enhanced Rapid Response (ERR), Supported Discharge and Reablement Services - what are people’s experiences of these services?
In August 2017, we were approached by Southwark Adult Social Care (ASC) and Guy’s and St Thomas’ NHS Foundation Trust to gain feedback from people with lived experience of Enhanced Rapid Response (ERR), Supported Discharge and Reablement services.
31 March 2018
Report
Flyer for GP Access - CCG and Healthwatch Southwark joint event
Appointment systems at GP Practices
From October 2016 to February 2017 we spoke with 397 local people about what they thought HWS should focus on in 2017/18.
30 December 2017
Report
Snowflake
Winter Wellness event 2017 – Staying Well, Warm and Safe
We held this free public event on 13 December 2017, at Walworth Methodist Church. It was attended by at least 75 people and 11 organisations from the local community and voluntary sector and statutory services.
30 December 2017
Report
Kings college hospital
Accident and Emergency Services
We found through our work on GP access that some people use A&E instead of out-of-hour services which are available if their GP practice is closed.
25 December 2017
Report
Healthwatch Southwark Logo
GP Out-of-Hours Answerphone Messages (Updated)
Following an early report about the experiences of seldom-heard communities in accessing GPs, we carried out a review of GP out-of-hours answerphone messages.
29 June 2017
Report
Close up of snowflake in winter
Winter Communications
The six Healthwatch in South East London were commissioned to provide independent support to the NHS London region with the evaluation of the Transforming Primary Care Programme's winter communications programme.
30 May 2017
Report
our have your say gif
Our new priorities for 2017/18
The Healthwatch remit is large - we cover both health and social care for children and adults – and therefore each local Healthwatch identifies priority areas to help channel resources into work that will achieve the greatest impact.
30 April 2017
Report
grey council estate
Going Home: Step Down Care at Lime Tree House
In 2016, Healthwatch Southwark were involved in speaking to patients in short stay 'step-down' flats in an extra care scheme after leaving hospital.
1 March 2017
Report
Snowflake
Winter Wellness event 2016 – Staying Well, Warm and Safe
We held this free public event on 19 December 2016, attended by at least 75 people. Around 60 had not attended a Healthwatch Southwark event before and 11 registered as new supporters.
30 December 2016
Report
scrabble pieces spelling out mental health
Mental Health
Mental health was identified as a priority area for Healthwatch Southwark (HWS) through public and stakeholder consultation.
1 December 2016
Report
Young people
Young Voices on Mental Health
Over the summer of 2016, we engaged with 114 young people aged 12-23, via workshops and surveys, to find out about their experiences of mental health education and information, access to services, and where they prefer to go for support.
25 November 2016
Report
4 women looking towards to the sunset
Bengali Focus Group with Macmillan Cancer Support
We were commissioned by Macmillan Cancer Support, to run a focus group exploring the different ways the Bengali community access information – where they get it from and in what format and language.
15 October 2016
Report