Our Decision Making Policy outlines how we choose what to work on, who is involved in those decisions, and how we ensure accountability.
Key Principles:
- Transparency: All relevant decisions are recorded and published.
- Community Focus: Decisions are based on public feedback, data, and local priorities.
- Inclusivity: Lay volunteers and community members are actively involved.
- Accountability: Breaches of procedure are addressed and reported appropriately.
What Are "Relevant Decisions"?
These include:
- What services we investigate
- How we allocate resources
- When we publish reports or make recommendations
- Whether to conduct Enter & View visits
- Decisions about subcontracting or new projects
Decision Making Policy
To ensure we focus on the most impactful work, we use a To ensure we focus on the most impactful work, we use a Prioritisation Matrix to score potential priorities. This helps us evaluate each initiative against a set of clear, strategic criteria.
Scoring Criteria:
Each priority is scored from 1 (low) to 5 (high) across the following factors:
- Relevance to Our Role
- Public Interest
- Potential for Impact
- Need for HWS Involvement
- Risk Management
- Resource Requirements
- Strategic Alignment
This framework ensures that our limited resources are used where they can make the biggest difference.
Annual Review & Continuous Improvement
Both our decision-making policy and prioritisation framework are reviewed annually by our Advisory Board to ensure they remain effective, inclusive, and aligned with our strategic goals.
Get Involved
We welcome feedback and participation from the Southwark community. If you’d like to contribute to our decision-making process or suggest a priority area, please contact us