Black board with complaints office written in chalk
June 2022

The Ultimate Guide to Complaints

Our meetings
Wednesday 22nd June, 2022 - 14:00 to 15:30

About this event

We have listened to you!

Health and social care services complaints is a big issue that Southwark residents struggle with. We try our best to help individuals and have been working behind the scenes to address these issues at system level.

Healthwatch Southwark has invited POWhER , charity and advocacy providing free, independent and confidential information and advice services for patients. They are our partner in resolving complaints cases daily. We will be joined by David Nelson- investigator with Social Care Complaints Team, representatives from South London and Maudsley Hospital, Guy's and St Thomas and King's College Hospitals, as well as PALS.

It is your chance to find out directly from the service providers about the complaints procedures and ask any questions you may have.


Contact details

If you would like further information or to ask a question about the event, please contact Gosia Kaczmarczyk - Community Engagement Officer at