Doctor on the telephone
January 2022

Workshop: GP Access Project

Community events
Tuesday 18th January, 2022 - 13:30 to 15:00

About this event

We have recently compiled a report titled 'GP Access Project' which explored people's experiences of accessing GP services in Southwark since the lifting of the Covid-19 lockdown restrictions in July 2021.

Our research involved conducting a survey of people's experiences of GPs across Southwark. We focused on the 4 key domains of general access, booking appointments, attending appointments, and staff and communication. We also undertook an audit of 29 Southwark GP websites to investigate the accessibility of information available. The report also includes in-depth accounts of two people's experiences of accessing GP services who contacted us for signposting or to offer feedback outside of the project. 

In this workshop, we will present the key findings of our report and provide an opportunity to discuss them and open up conversations around GP access. We will also talk through the recommendations we have made and our next steps for the project. 

The event will be held on Tuesday 18th January 2022 at 1.30-3pm, online via Zoom. We will send you the Zoom joining details once you have completed the registration form. 

Contact details

If you would like further information or to ask a question about the event, please contact Megan Isherwood (Healthwatch Southwark's Research & Project Officer) at