Moosa Khan

Moosa Khan, a Service Designer who recently graduated from the MA Service Design program at London College of Communication, is a dedicated Healthwatch Southwark Community Engagement volunteer.

Healthwatch Southwark has been supporting his university project, INTERIM, a community-based support service designed to address the growing concern of NHS waiting lists. It aims to provide 6 million patients currently waiting for critical surgery or mental health treatment in the UK, with the right information, coping support and critical skills needed for them to make it through this long wait. He continues to develop the service as a framework so that it can be scaled and implemented to help vulnerable patients and their families navigate this new crisis. 

To read about the project in further detail, click here.

Moosa said the following about how Healthwatch Southwark has supported him:
"Healthwatch has been instrumental in INTERIM’s development. The reports and articles published  by Healthwatch on the emerging issue of long surgery wait times in the UK gave the service it’s key focus area. Shamsur Choudhury and Bridie Hindle were instrumental in helping gain access to vulnerable users, community research groups and community Health Ambassadors, with whom workshops, co-design and testing sessions were carried out." 

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