What should you do about coronavirus?

Find out what to do if you or someone you live with has symptoms, all about self-isolating, shielding and social distancing, and how to protect yourself and others from coronavirus.
Washing hands under a tap (Getty Images)

Latest changes

Updated 1 June 2020
  • Those shielding will be advised that they can go outside once a day, with the people they live with or, if they live alone, to meet one other person at a two-metre distance.
  • Groups of up to six people from different households can meet outdoors, sticking two metres apart.
  • Individuals can leave home without needing a "reasonable excuse".
  • Anyone with symptoms can request a coronavirus test. Find out how here.

If you or someone you live with has symptoms, then you need to self-isolate.

This includes if you or someone you live with is waiting for a coronavirus test result, or have tested positive for coronavirus.

Read the latest NHS advice

Symptoms to watch out for:

  1. A high temperature - feeling hot to the touch on the chest or back. 
  2. A new, continuous cough - this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).
  3. Loss of your sense of smell or taste, or things smelling or tasting different to normal.

Use the online NHS 111 coronavirus service to find out what to do. Only call 111 if you cannot get help online. If you have symptoms you can ask for a coronavirus test online by clicking here.

What is self-isolating?

Self-isolating means you stay at home - not even going out for essential supplies, and having no visitors inside your home. 

How long should you self-isolate for?

  • If you have symptoms you must self-isolate at home for at least 7 days from when you first had symptoms. This includes if you've tested positive for coronavirus or are waiting for your test result.

  • If you have any of the following symptoms, keep isolating until they're completely gone:

    • High temperature

    • Sneezing or a runny nose

    • Feeling or being sick

    • Diarrhoea 

    • Loss of appetite

  • If someone you live with has symptoms, has tested positive for coronavirus, or is waiting for their test result, self-isolate for 14 days. Start the 14 days from when the first person in your household got symptoms.
  • If you have no symptoms after 14 days, you can stop self-isolating.
  • If you do get symptoms of coronavirus, self-isolate for a further 7 days from when they started and ask for a coronavirus test.

Find out more about self-isolating here

There is separate advice if you've been told that you've been in contact with a person with coronavirus by NHS Test and Trace. Find out more here.


Some people have received letters from the NHS telling them that they are at particularly high risk if they catch coronavirus, because they have a particular underlying health condition. It was recommended that people in this category remain 'shielded' in this way for at least 12 weeks from receiving their letter.

Other people who are at higher risk because of their age or medical condition, but who haven't received a letter from the NHS, have also decided to self-isolate at home for many weeks.

From 1 June those shielding will be advised that they can go outside once a day, with the people they live with or, if they live alone, to meet one other person at a two-metre distance. Those shielding should not go out to work, to shop or visit friends in their homes.

If you are in this position and might have trouble getting hold of supplies, register yourself with the UK government online or let Southwark Council know. Support for shielders, such as food and medicine deliveries, will continue.

Guidance for people at high risk

Social distancing

Even if you do not have symptoms, you must stay at home as much as possible, and stay 'distanced' from others when you're out.

Social distancing helps us stop catching and spreading coronavirus. It involves limiting the time we spend outside our homes and keeping at least 2 metres away from others (including friends or family we don't live with) when we are out. 

From 1 June, you can leave your home without needing a "reasonable excuse" (such as only to get food or medication). You can exercise outside as much as you want and sit or sunbathe in a park. You can also meet up in a group of up to six people you don't live with, as long as you are outside and keep two metres away from each other. Most non-essential shops and community spaces remain closed. 

It is still important to:

  • Not attend any gatherings, including those in private places (e.g. family homes or religious services).

  • Get any deliveries dropped off outside your front door. 
  • Keep in touch with friends and family over the phone or on social media.
  • Use the telephone or online services to contact your GP and other services.

Read the latest government advice

How far is 2 metres?

How to avoid catching and spreading coronavirus

Coronavirus is spread by the droplets that are released when people with the virus cough or sneeze, or through close contact with someone with the virus. 

The general advice to avoid catching or spreading coronavirus is to:

  • Wash your hands with soap and water for at least 20 seconds. Do this often, and especially before eating and when you get home or into work.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
  • Put used tissues straight in the bin and wash your hands after coughing or sneezing.
  • Use hand sanitizer gel if soap and water aren't available.
  • Try not to touch your eyes, nose and mouth.
  • Clean and disinfect surfaces and objects you touch a lot, such as your phone or keyboard.
  • If you have to be in an enclosed space that is not your home, such as on a bus or train, use a face covering. The government has published guidance on how to make and wear a face mask here.
How to wash your hands thoroughly

Share your thoughts

You can help make health and care services better by sharing your experiences and ideas.

Talk to us