1. New enhanced 111 Integrated Urgent Care (IUC) service for South East London

    Advice and Information -

    Not sure what to do? Go straight to 111!

    As of 26 February 2019, residents in South East London can access a new enhanced NHS 111 IUC service.

  2. What is the 'Red Bag' and what does it do?

    Advice and Information -

    The 'Hospital Transfer Pathway' or 'Red Bag' scheme, pioneered by Sutton Homes of Care, is designed to make emergency hospital visits safer for care home residents and to speed up discharge.

  3. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.