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In 2016, Healthwatch Southwark were involved in speaking to patients in short stay 'step-down' flats in an extra care scheme after leaving hospital. -
Report -
The six Healthwatch in South East London were commissioned to provide independent support to the NHS London region with the evaluation of the Transforming Primary Care Programme's winter communications programme. -
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Following an early report about the experiences of seldom-heard communities in accessing GPs, we carried out a review of GP out-of-hours answerphone messages. -
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We found through our work on GP access that some people use A&E instead of out-of-hour services which are available if their GP practice is closed. -
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From October 2016 to February 2017 we spoke with 397 local people about what they thought HWS should focus on in 2017/18.